The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Demonstrate business management skills
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Administrative tasks relevant to the business are identified and effective business management practices are followed in operating the business Completed |
Evidence:
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A financial plan covering income, expenditure and cash flow is developed and the financial performance of the business monitored against the plan Completed |
Evidence:
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Job descriptions and operation manuals are provided to business areas or units Completed |
Evidence:
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Copies of proposals and follow-up through to completion are recorded and kept with financial records, including all correspondence and agreements, maintained in a systematic manner Completed |
Evidence:
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Commission and other remuneration statements are monitored and evaluated Completed |
Evidence:
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Maintain comprehensive records of client's affairs
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Records of interviews and contact with clients and other key business relationships are accurately documented and recorded in compliance with client service arrangements and other relevant organisation requirements Completed |
Evidence:
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Records of disclosure of capacity and terms of engagement are kept Completed |
Evidence:
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Up-to-date copy of the fact finder and customer advice record, client records and correspondence are maintained in a systematic manner Completed |
Evidence:
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Maintain relevant reference material
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Reference material is updated on a regular basis and made readily accessible to any staff Completed |
Evidence:
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Accurate information on products, services and distribution channels is maintained Completed |
Evidence:
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Develop and maintain competency requirements of staff
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Competency requirements for professional development are identified for staff at the appropriate time to support efficient service implementation Completed |
Evidence:
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Development plans reflect identified goals and needs to achieve the required business outcomes Completed |
Evidence:
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Development plans are maintained, evaluated and reviewed against requirements on a regular planned basis Completed |
Evidence:
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Authorisation requirements are met Completed |
Evidence:
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